The Leading Edge: Easy v. Right - a message from Chantel Schieffer
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Happy New Year
January 29, 2019
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Easy v. Right

Message from president/CEO Chantel Schieffer

As leaders, we face challenging decisions daily. Sometimes it feels like they come one right after another until we’re buried in indecision, frustration, and loneliness. Being a leader is hard work.

I was recently put to the test as I navigated conflict and challenge. I had two paths – one easy, the other hard. Half way down the “easy” way, I questioned myself wondering if this was really the most compassionate decision. Enter confusion, frustration and yes, even loneliness. While I could gather sage advice from everyone around me, the final decision was mine alone.

I turned around and dove straight into the other path which was as as welcoming as the weather we’ve had this week across Montana. One thing I appreciate about this winter storm is that it forces us to be quiet, to stop moving, and to listen.

And deep listening was the key to solving my challenge. By listening, I was able to tap into the compassion and empathy that were buried under my frustration. With new clarity, I could plainly see that the two paths weren’t really “easy v. hard”; they were “easy v. right”.

Doing the right thing is generally also the hard thing. As leaders, we have constant opportunities to learn and grow from these challenges while modeling the way for others.

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